Renting – frequently asked questions (FAQs)

Everything you need to know about renting and hire purchase at GRENKE.

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Get in touch with us via

Bucharest Branch: Str. Dinu Vintilă nr.11, 021101 Sector 2, București

+40 21 300 1987

service@grenke.ro

Cluj Branch: Calea Turzii nr.199, 400495 Cluj Napoca

+40 31 423 1432

service.cluj@grenke.ro

Full amortisation means that all costs associated with the renting asset (procurement, additional and financial costs) are fully amortised for the lessor by payment of the instalments by the lessee.

Every GRENKE renting contract features an exchange option. This means that renting assets can be replaced even during an ongoing contract. This keeps the lessee up to date with the latest technological developments at all times, with the renting instalments continuing to be fixed provided that the contract value remains within a defined financial framework.

FAQs/Retailer/General

The quickest way to do this is via your partner portal. There, you can calculate renting quotes and send requests online in just a few clicks. Click here to go straight to the partner portal. If you do not yet have login details, you can request them here, or get the information directly from your local contact person. If you do not yet have access data for GO Partner, but you have already worked with our former partner portal, you can request new access data here.

The renting forms are provided as PDF files. You will need Adobe Acrobat Reader to view this format. You can download this from Adobe’s website. This software is free to use.

GRENKE guarantees that your invoice will be paid within 24 hours, provided that we have all the necessary contract documents. For GRENKE’s retail partners, renting is therefore a reliable transaction without any outstanding receivables. If your customers rent, they reinforce their own liquidity at the same time as a result.

FAQs/Customer/General

At GRENKE, renting is available at net purchase prices of €500 and upwards. That means that you can finance even minor investments via GRENKE.

GRENKE operates independently of any manufacturer or bank. As a result, you are not tied to specific brands or manufacturers when choosing your assets. GRENKE focuses on financing assets from the fields of office communications and office equipment, medical equipment, security systems and machinery. More unusual assets can also be financed – the best way to approach these is to get in touch with us so that we can find a suitable solution.

You can do this easily using our contact form. Simply select ‘Product Offer’ as your interest and ‘Renting’ as your topic. 

You use a delivery confirmation to specify the day on which you received the asset. The agreed basic rent term does not begin until the first day of the calendar quarter following receipt, or the calendar month if you have agreed to monthly payments. Until then, you pay a utilisation fee of 1/30 of the agreed renting instalment per day.

To operate more efficiently and cost-effectively in this respect as well, GRENKE will collect the instalments due for your renting contract only four times per year (on 1 January, 1 April, 1 July and 1 October). In other words, the instalments are collected quarterly in advance.


We can of course arrange monthly collection upon request. In this situation, your instalments would increase with 15 euro+VAT/ month.

Insurance is mandatory for all assets. If you do not have your own technical insurance, GRENKE will include your assets in an affordable master insurance policy. The fee for this insurance will be payable annually and will depend on the purchase price of the asset.

One special feature of renting financing is that as the lessee, you do not ‘pay off’ the renting asset but merely pay a fee to use it.

 

Renting is essentially similar to rental. Take the example of a rented flat. When you rent a flat, paying the rent does not give you ownership of the flat; instead, you are simply paying to use it. Paying the rent will never make the flat your property. When the tenancy agreement for the flat ends, you have to move out and ‘return’ the flat. Renting operates on a similar principle.

 

The obligation to return the renting asset at the end of the contract is a requirement for a legally sound leasing contract according to which you can make your renting instalments tax-deductible. Returning the renting asset when the contract ends means that you can immediately upgrade to more up-to-date equipment.

The renting contract can be ended at any time by means of premature termination, the condition being the payment of all rents remaining to be paid until the end of the basic period of the contract.

You can carry out complete contract management easily and securely online using the customer portal. For example, you can use it to obtain digital invoices that fulfil all applicable statutory requirements for input tax deduction.

To customer portal

FAQs/Customer/Master Rent Agreement

In total, acquisitions worth at least €25,000 should be planned for the next twelve months. This sounds like a lot, but the total is easy to reach, especially as current acquisitions or those that have already been made can be included in the calculation. This total investment volume determines the preferential terms of all individual contracts under the agreement, even when it’s just a small acquisition worth €500. That means that the framework pays off from the first acquisition – and not just financially. Processing the individual renting contracts within the agreement is particularly simple and fast. Only one credit assessment is required, the contracts are simplified and you can grant people without power of attorney the authority to sign contracts.

No. GRENKE operates independently of any manufacturer. Customers have access to a wide variety of renting options. These include office communications and office equipment, medical equipment and security systems, as well as machinery. In certain circumstances, more unusual assets can be rented by arrangement.

Not at all – apart from the preferential terms, of course. As the customer, you choose the basic rent term and contract type for each renting asset individually.

There are various options depending on the selected contract type. For the most common full amortisation contracts, they are firstly, to return the devices and acquire new ones; secondly, to request a purchase offer for the renting assets; and thirdly, to continue the rent. That means that the company has the flexibility to decide.

No. We do not charge a commitment fee. You pay only the renting instalments for the assets requested in the individual contracts.

An entrepreneur is never safe from surprises. The financial crisis is a perfect example. So, if there are important reasons to postpone or even cancel planned investments, we will help the customer find a solution. Postponed investments, for example, can be processed with a follow-up Master Rent Agreement or by means of the existing one being extended. 

The total renting volume is available to the customer on the defined terms over a period of twelve months, irrespective of the calendar year. During this time, it can access the total renting volume in any number of individual contracts, always at the time when it is optimal for the company to invest.

No. The renting instalments remain fixed until the end of the individual contract in question. Retroactive amendments are not possible.